The EZCloudSales® online order fulfillment system can be implemented and deployed with varying degrees of involvement. We will work with you to identify the most beneficial and productive suite for your organization. Let our more than 20 years of industry and software experience work for you.
|Creation of the web environment|
|API Integration Specs|
|Online Training Video|
|Web Based Support & Maintenance M-F 8AM – 5PM PST|
|Web based Admin Training – One 2 Hour Session|
|System Configuration – 1 Day|
|Web & Phone Based Support & Maintenance M-F 8AM – 5PM PST & SAT 10AM – 4PM (Excludes Holidays)|
|Personalized Web Based Admin Training|
|Advanced Hosting Package|
|Consulting Services – 1 Day|
|System Testing & Validation|
|Initial Go-Live Support|
Creation of the Web Environment
We will work with your organization to create and deploy an instance of the EZCloudSales® cloud-based solution.
API Integration Specs
A detailed document listing the integration capabilities, structure, and fields that will be supplied to you.
Online Training Video
Users will have access to web-based training video detailing the usage of the system.
Web-Based Support and Maintenance
Online and email support will be available to resolve your issues. Technical support is available Monday through Friday, 8:00 a.m. – 5:00 p.m. (PST).
Web- and Phone-Based Support and Maintenance
Online, email, and phone support is available to help you resolve your issues with our products. Available times are Monday through Friday, 8:00 a.m. – 5:00 p.m.; as well as Saturday from 10:00 a.m. – 4:00 p.m. Holidays are excluded.
Web-Based Admin Training – One Two-Hour Session
Users will be able to participate in an online training session with one of our trainers.
We will work with you to manage the setup, implementation, and training activities associated with the deployment of the EZCloudSales® solution.
Physical copies of a User Manual and Quick Reference Guide will be provided.
System Configuration – One Day
One day is dedicated to the installation of your system. One of our technicians will ensure the system is set up and operating as expected.
Personalized, Web-Based Admin Training
Users will be able to participate in an interactive training session with one of our trainers.
Advanced Hosting Package
A hosting solution will be designed and implemented that corresponds to your unique business needs.
We will spend one day working with your team on the design, configuration, and implementation of the system.
System Testing and Validation
Our team will work with yours to diligently test and validate your system. We ensure that it is properly configured and operating as intended.
Initial Go-Live Support
Our technicians will ensure the system is accessible and operating as expected during the predefined Go-Live period. Our technicians will provide support as necessary.
Contact us today to learn how to make the most out of your order fulfillment process via our cloud-based system.